***Update (8/20/2024): We know how important it is for you to stay connected with your followers, and we're actively working on restoring email notifications so you can keep everyone updated on your latest journal entries and any platform changes. We’re aiming to have this resolved by the weekend.
In the meantime, if the recent shutdown has impacted you, or if you'd be willing to share how our service has made a difference in your life, your voice could be incredibly valuable in our ongoing efforts with Stripe. Your story matters, and we’d be grateful if you could share it with the community here: https://www.reddit.com/r/stripe/s/MRE6AfXt9i
***Update (8/9/2024): We are pleased to inform you that we have successfully restored a backup of the website. You can now access your journal entries and posts by visiting the following link: https://temp.posthope.org ***Please note that while we were unable to recover all image files, we were able to save your video files.
Regrettably, due to circumstances beyond our control with Stripe, we will no longer be able to continue our service. We will do our utmost to keep the backup site online for the next 90 days, but we strongly encourage you to download your content as soon as possible.
We deeply regret any added stress and inconvenience this situation may cause. It is truly disheartening that Stripe's actions (allowing evil to win over good) have led to this outcome, affecting the community we’ve worked so hard to support.
For questions, please email: [email protected]
***Update (8/5/2024): We are diligently working to restore a backup of our site no later than 8/10/2024. We understand that there is precious, irreplaceable content in your posts and journals regarding sick and passed loved ones. The importance of recovering this information is not lost on us, and we are working diligently to allow access so the content can be downloaded.
Recently, we encountered a significant challenge when our donation system, facilitated by Stripe allowed thousands of fraudulent transactions. To cover the fraud, Stripe withdrew tens of thousands of dollars from our founder's personal bank account instead of recovering the funds from the scammers, resulting in a severe financial setback. This situation is particularly distressing as no one from PostHope has ever earned any income from this endeavor; it has always been a charitable gift of time and personal financial contributions (from the founder). Despite our efforts, Stripe has refused to rectify the situation, causing undue harm to the thousands who rely on our service. We deeply appreciate your continued patience and understanding during this difficult time.
***Update (7/8/2024): With some extra effort and assistance from the Amazon AWS team, we were able to get a backup of the database. We aim to have a backup of the website up by the end of next weekend. We appreciate your patience as we work through this.
***Update (7/5/2024): We deeply regret to inform you that we were unable to recover the lost data. We understand how disappointing this news is and want to assure you that we have explored every possible option. Thank you for your understanding.
***Update (7/1/2024): We are working on a way to get a backup of the site online for those of you who wish to download a copy of your journal and posts. Please check back here for updates.
It is with a heavy heart that we inform you that PosthHope.org, our cherished community of support and hope, will be closing its doors after being online since 2011.
Over the years, we have witnessed countless stories of strength, resilience, and compassion within our community. Your courage and willingness to share your journeys have been the heart and soul of PosthHope.org. Together, we have built a space where love and support have flourished, and for that, we are deeply grateful.
While this chapter is coming to a close, the spirit of PosthHope.org will live on in the connections we've made and the memories we've created. We encourage you to stay in touch with one another, to continue offering the support that has made our community so special.
Thank you for being a part of the PosthHope.org family. Your presence has made a lasting impact, and we will always cherish the community we've built together.
With heartfelt gratitude,
The PosthHope.org Team